Cookies Notice

Updated - Aug 30, 2022

Cookies Policy

Updated: 30th August 2022

This Cookies Policy explains: (i) what cookies are; (ii) what cookies we use and why; and (iii) how you can manage your cookies on our website (, mobile app and other software provided on or in connection with our services (collectively, the "Service"). Where any information we collect through cookies through our Service constitutes personal data, our Privacy Notice applies to the collection and use of that data.

  1. What are cookies [and web beacons]? Cookies are small files of letters and numbers that are stored on your computer or mobile device. They help us distinguish you from other users of our Service and to improve your user experience and our service. [A "web beacon" also known as an Internet tag, pixel tag or clear GIF, links web pages or apps to web servers and may be used to transmit information back to a web server. Through these automated collection methods, we obtain and store “clickstream” data to tell us usage patterns.]
  2. What cookies do we use and why? We use the following cookies:
  • Strictly necessary cookies. These cookies are strictly necessary to enable you to move about the Service or to provide certain features you have requested.
  • Functionality cookies. These are used to improve the functionality of our Service, for example to remember your cookies choices.
  • Analytical or performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our Service when they are using it. This helps us to improve the way our Service works, for example, by ensuring that users are finding what they are looking for easily.

You can find out more information about the individual cookies we use and the purposes for which we use them in the table below:

Cookie Purpose Expiry
@@scroll# This cookie saves your scroll location on the page when switching back and forth between pages.
  1. Third party cookies. In common with most websites, we use a number of third parties to provide services which help us to keep our Service tailored to our users' needs. Some of these partners use cookies to help them deliver these services. A list of third party cookies can be found below:
Cookie Purpose Expiry
AWSALBCORS (Zopim) Registers which server-cluster is serving you. This is used in context with load balancing , in order to optimise user experience 7 days
_ga (Google Analytics) Registers unique ID that is used to generate statistical data of how you use the website. 2 years
_gat (Google Analytics) Used by Google Analytics to throttle request rate. 1 day
_gid (Google Analytics) Registers unique ID that is used to generate statistical data of how you use the website. 1 day
__zlcmid (Zopim) Preserves your state across page requests. 1 year
ads/ga-audiences (Google Analytics) Used by Google AdWord s to re-engage visitors that are likely to convert to customers based on your online behaviour across websites. Session
SL_C_23361dd035530_KEY, SL_C_23361dd035530_SID, SL_C_23361dd035530_VID (Smartlook) Collects statistical data related to your website visits, such as the number of visits, average time spent on the website and what pages have been loaded. The purpose is to segment users of the website according to factors such as demographics and geographical location, in order to enable us to structure and understand our target groups to enable customised online advertising . 13 months
  1. How you can manage your cookies. When you first access the Service, you will be given the option to accept or reject functionality, performance and third party cookies.

    You can also refuse our use of all cookies, including cookies that are necessary to be remembered by specific services of our Service, simply by adjusting your browser settings. Blocking cookies in specific browsers:

  1. Contact us about cookies. If you have any questions about our use of cookies on our Service, please contact us by emailing